PROS / Zibbet has comprehensive gift guides for every occasion.
CONS / There is no phone number to contact Zibbet directly.
VERDICT / Useful search options and themed gift guides make it easy to find the perfect handmade gift.
Nothing says you care more than giving a handmade gift. Zibbet, a handmade marketplace, has capitalized on the warm and fuzzy feeling a handmade gift brings by creating a venue where artisans can market their handmade items. Zibbet’s website is streamlined, easy to use and contains features for buyers and sellers alike.
Zibbet’s homepage is especially user-friendly with comprehensive search options. It also has quick links to “just listed” handmade gifts and featured items. On the left hand side of the homepage, they link to gift guides, sale items and the most popular items this week. The Fabulous Five, our favorite sidebar feature, spotlights five items around a theme each week. For example, one week Zibbet spotlighted five items from different shops that were made entirely from recycled denim. The Fabulous Five rotates each week on Zibbet’s blog, and buyers can subscribe to the blog’s RSS feed to receive weekly updates or simply check back in. We also like the curated gift guides in which Zibbet compiles items appropriate for different occasions, holidays and more. If you are looking for a handmade gift, Zibbet is the first place we'd check.
Buyers can contact sellers directly with questions, and most shops will create custom items upon request. Once you purchase an item, Zibbet will save your purchase history and profile information. You can also save your favorite items by adding an item to your “wish list” or adding a seller to your favorites.
Zibbet has three different membership plans for sellers: Basic, Premium and Premium yearly. Each plan has advantages and disadvantages, but Zibbet claims the best deal is the Premium yearly plan, which includes site analytics, unlimited free listings, total customization of your shop, the ability to create coupon codes and gift guide exposure. The basic plan, which is free, has several helpful options as well, so if you are just starting out, we’d suggest starting with the basic plan and then upgrading later.
Gift guides are one of the best parts of Zibbet’s website. In the gift guides you get a taste of the fabulous selection Zibbet offers. You can find everything from craft supplies to vintage dresses to fine art.
While Zibbet is missing several of the help and support options that its competitors offer (like live chat, podcasts and a toll-free phone number), at the bottom of each page you’ll see two links – help and contact us – that will direct you to Zibbet’s help and support options. Both links will lead you to the same email form. Simply fill out the requested information, and Zibbet will contact you as soon as possible. Their knowledgebase is chock-full of information, though, so we’d be surprised if you even need to contact them directly. They have FAQs for everything from buying, selling, PayPal, transactions and more. They even have very active social media networks on Facebook and Twitter. Our favorite support feature is the community hub where fellow sellers gather and share insights. There are threads for business topics, questions on the effectiveness of a premium membership and more. These threads are updated daily.
Zibbet is another fine place to buy handmade and sell handmade. It sets itself apart from competing handmade marketplaces with its continually rotating featured items and gift guides. We also like that they offer different membership plans for sellers according to their needs.